Privacy Policy
Privacy Policy
Effective Date: 23 September 2025
1. Introduction
WT Consultancy (SW) Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or use our website, interact with us, use our services, or respond to our advertising (including via Google Ads). It also explains your rights with respect to your personal data.
By using our website or providing us with your personal data, you agree to the collection and use of information in accordance with this policy.
2. Data Controller & Contact Information
Data Controller:
WT Consultancy (SW) Ltd
Unit 4, The Hay Loft,
Newlands Business Park, Honiton Road,
Cullompton, Devon EX15 1BJ, UK
Phone: 01884 675101 (South West) / 01172 141205 (Bristol) / 02895 320799 (Belfast)
Email: [email protected]
3. What Personal Data We Collect
We may collect and process the following types of personal data:
a) Information you provide directly, e.g.:
We use your personal data for the following purposes:
Under the UK GDPR, we rely on one or more of the following lawful bases when we process your personal data:
We use Google Ads (including remarketing, conversion tracking) to promote our services. When you click on our ads or engage with our content via Google Ads:
We may share your data with:
9. Data Retention
We retain your personal data only for as long as necessary for the purposes for which we collected it, or as required by law. Typical retention periods:
We employ appropriate technical and organisational measures to ensure the security of your data, to protect against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Access to your data is limited to those who need to know.
11. Your Rights
Under data protection law you have rights in relation to your personal data, including:
12. Transfers of Your Data
If any of your personal data is transferred outside the UK or EEA (for example via cloud services or advertising partners), we will ensure that appropriate safeguards are in place (e.g. Standard Contractual Clauses) to protect your data consistent with applicable law.
13. Children’s Data
Our services are not directed to children under 16. If you are under 16, please do not provide personal data to us. If we become aware that we have collected personal data from a child under 16 without verification of parental/guardian consent, we will take steps to delete that data.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the revised version on this page and update the effective date. If the changes are significant, we may provide additional notice.
15. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we use your personal data, you can contact us at:
WT Consultancy (SW) Ltd
Unit 4, The Hay Loft, Newlands Business Park, Honiton Road, Cullompton, Devon EX15 1BJ
Phone: 01884 675101 (South West) / 01172 141205 (Bristol) / 02895 320799 (Belfast)
Email: [email protected]
Effective Date: 23 September 2025
1. Introduction
WT Consultancy (SW) Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or use our website, interact with us, use our services, or respond to our advertising (including via Google Ads). It also explains your rights with respect to your personal data.
By using our website or providing us with your personal data, you agree to the collection and use of information in accordance with this policy.
2. Data Controller & Contact Information
Data Controller:
WT Consultancy (SW) Ltd
Unit 4, The Hay Loft,
Newlands Business Park, Honiton Road,
Cullompton, Devon EX15 1BJ, UK
Phone: 01884 675101 (South West) / 01172 141205 (Bristol) / 02895 320799 (Belfast)
Email: [email protected]
3. What Personal Data We Collect
We may collect and process the following types of personal data:
a) Information you provide directly, e.g.:
- Name
- Email address
- Postal address
- Telephone number
- Company name / job title (if applicable)
- Details in messages, enquiries, forms you complete
- Contact & company details you submit through our enquiry / quote request forms
- Any additional optional information you choose to provide
- IP address
- Browser type/version
- Operating system
- Pages visited / time spent / navigation paths
- Referrals (how you got to the site)
- Device identifiers
- Location data (approximate, via IP)
- Cookies, tracking pixels / scripts
- Analytics providers (e.g. Google Analytics)
- Advertising networks (e.g. Google Ads)
- Social media platforms (if you interact via social media)
We use your personal data for the following purposes:
- To respond to your enquiries, provide required services, quotations, and customer support
- To send you information you request or that is necessary to your use of our services
- To run our business, maintain and improve our website and services
- To administer and process transactions
- To manage marketing and advertising, including Google Ads campaigns, remarketing, conversion tracking, optimisation and targeting
- To monitor and analyse usage of our website (for example via analytics) to improve functionality, user-experience, and content
- To comply with legal obligations
Under the UK GDPR, we rely on one or more of the following lawful bases when we process your personal data:
- Contract / Pre-contractual obligations: processing needed to fulfil our contract with you or take steps at your request before entering into a contract
- Legitimate interests: for example, improving our website, marketing our services, managing our business operations — provided this does not override your rights and freedoms
- Consent: where required (e.g. marketing communications, use of certain cookies or tracking)
- Legal obligation: where we are required by law to retain or process data
We use Google Ads (including remarketing, conversion tracking) to promote our services. When you click on our ads or engage with our content via Google Ads:
- Google may use cookies, pixels, or similar technologies to collect data about your interaction with ads.
- We may receive aggregated and/or user-level data from Google about ad performance, conversions, etc.
- We use this data to understand effectiveness of ads, improve targeting, prevent fraud, and optimise our campaigns.
- We do not use the data from Google Ads to identify individuals unless they have directly contacted us or submitted their personal data.
- We use cookies and similar tracking technologies on our site. Some are strictly necessary for the site to function; others are for analytics, advertising, tracking user behaviour, remarketing etc.
- You will be informed via a cookies notice banner or similar. You have options to manage or decline non-essential cookies through your browser settings or via our cookie consent mechanism.
- For further details, please see our separate Cookies Policy.
We may share your data with:
- Trusted service providers who perform services for us (e.g. hosting, email providers, analytics, form tools) under contract and under confidentiality obligations
- Advertising partners (including Google) for the purposes described above
- Legal or regulatory authorities when required by law or to protect rights, property, safety
9. Data Retention
We retain your personal data only for as long as necessary for the purposes for which we collected it, or as required by law. Typical retention periods:
- Enquiry/quote data: until the matter is concluded, plus a reasonable period for follow up / disputes etc.
- Marketing data (if consented): until you withdraw consent or until no longer necessary
- Website analytics data: in aggregated or anonymised form as long as needed for trends etc.
We employ appropriate technical and organisational measures to ensure the security of your data, to protect against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Access to your data is limited to those who need to know.
11. Your Rights
Under data protection law you have rights in relation to your personal data, including:
- Right of access — you can ask us for copies of your personal data
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure (“right to be forgotten”) — under certain conditions you can ask us to delete your data
- Right to restrict processing — in some circumstances
- Right to object — to direct marketing, or processing based on legitimate interests
- Right to data portability — in certain cases
- Right to withdraw consent — especially for marketing or non-essential cookies
12. Transfers of Your Data
If any of your personal data is transferred outside the UK or EEA (for example via cloud services or advertising partners), we will ensure that appropriate safeguards are in place (e.g. Standard Contractual Clauses) to protect your data consistent with applicable law.
13. Children’s Data
Our services are not directed to children under 16. If you are under 16, please do not provide personal data to us. If we become aware that we have collected personal data from a child under 16 without verification of parental/guardian consent, we will take steps to delete that data.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the revised version on this page and update the effective date. If the changes are significant, we may provide additional notice.
15. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we use your personal data, you can contact us at:
WT Consultancy (SW) Ltd
Unit 4, The Hay Loft, Newlands Business Park, Honiton Road, Cullompton, Devon EX15 1BJ
Phone: 01884 675101 (South West) / 01172 141205 (Bristol) / 02895 320799 (Belfast)
Email: [email protected]
