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World Mental Health Day 2025: The Power of Listening

10/10/2025

 
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​Friday, 10 October 2025, marks World Mental Health Day, a global initiative that reminds us how vital it is to care for our mental wellbeing and support those around us. This year’s theme centres on empathy, connection, and understanding — the simple yet profound acts that can change lives.

At WT Consultancy, mental health awareness is more than just a topic for one day — it’s part of our culture. Through initiatives like mental health first aid training, we aim to ensure our people and partners feel supported, listened to, and empowered to reach out when they need help.

One of our Mental Health First Aiders, David Wasilewski, shared how his experiences shaped his understanding of the importance of empathy:

“I spent a lot of time while with the police talking to people in crisis. It taught me that often, people just want someone to talk to, a shoulder to lean on, and someone to empathise with them. It’s something so important to me — that something so small can make such a difference.”

David’s words highlight that mental health support doesn’t always have to come in the form of grand gestures. Sometimes, a simple conversation, a moment of understanding, or a bit of time spent listening can provide the reassurance someone needs.

At WT Consultancy, we continue to foster a workplace where it’s okay not to be okay — and where open conversations about mental health are encouraged every day, not just on World Mental Health Day.

Learn more about our commitment to mental wellbeing and how we’re supporting our team at
​
👉 wtconsultancy.co.uk/mental-health.html

How Proactive Health and Safety Saved One Business from Fines

2/10/2025

 
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When a concern was raised about a fabrication workshop’s paint spraying activities, the Health and Safety Executive (HSE) stepped in. An urgent email arrived citing the Health and Safety at Work etc. Act 1974, warning of potential risks from airborne fumes and demanding a response. For many businesses, that kind of message can lead to sleepless nights, enforcement action, and even fines.

But in this case, the outcome was different.

The challenge
​The HSE had been told that the workshop was carrying out metal painting without a dedicated spray booth, potentially exposing workers and neighbours to hazardous levels of fumes. Officials wanted confirmation that proper controls were in place and that staff were protected with the right personal protective equipment (PPE).
It was a serious moment. The business had just days to show it was complying with the law.

The response
Instead of scrambling, the workshop’s health and safety consultant was able to respond immediately with detailed evidence. Years of proactive investment in safety meant the systems were not only in place but well documented.
The response outlined:
  • A dedicated spray room with its own extraction system, completely separated from other work areas.
  • Local exhaust ventilation and mechanical ventilation, maintained and inspected at required intervals.
  • Full COSHH assessments for all paints, solvents, and coatings used on site.
  • Air-fed respiratory protection, with breathing air quality tested to the latest EN12021 standard.
  • Stocks of PPE, including gloves, goggles, and protective clothing, issued in line with risk assessments.
  • Regular health surveillance, including respiratory monitoring and occupational health checks.
  • An up-to-date Health & Safety Policy and risk assessments covering all spraying operations.

The result
After reviewing the evidence, the HSE confirmed it would take no further action. The business had demonstrated not only that controls existed, but that they were being monitored, recorded, and reviewed.
In other words, proactive health and safety saved the business from what could have been a costly and damaging enforcement process.

Why it matters
Too often, companies only act when regulators knock on the door. But by then, it may already be too late. Fines, improvement notices, or even prosecutions can follow if businesses can’t show compliance.
This case shows the opposite. With competent advice, a planned approach, and proper documentation, a concern that could have escalated into a fine was resolved quickly and cleanly.

Key takeaway
Health and safety isn’t just a box to tick. Done properly, it’s a shield that protects your people and your business.
When the regulator calls, evidence is everything. If you can prove that risks are controlled, equipment is maintained, and workers are protected, the difference can be dramatic: no further action versus financial and reputational damage.

​Proactivity pays.

For more information on COSHH and what we can offer see our COSHH page 
https://www.wtconsultancy.co.uk/coshh-risk-assessment.html

Why Good Customer Feedback Matters to WT Consultancy

26/9/2025

 
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​At WT Consultancy, our success is built on the trust and satisfaction of our clients. Every piece of feedback we receive is more than just a comment — it’s a direct reflection of how effectively we’re helping businesses grow, adapt, and thrive.

1. Proof of Quality Positive feedback reassures potential clients that they are choosing a consultancy with a strong track record. Reviews and testimonials act as social proof, showing that we consistently deliver value and results.

2. Continuous Improvement While good feedback highlights what we’re doing well, it also gives us insight into where we can refine our services. Even positive reviews often carry hints of how we can go further, ensuring we never stand still in our pursuit of excellence.

3. Building Stronger Relationships When clients take the time to share their positive experiences, it strengthens our relationship with them. It shows mutual respect — they feel heard, and we value their voice in shaping the future of WT Consultancy.

4. Inspiring Our Team Hearing how our work impacts businesses in meaningful ways motivates us to keep raising the bar. Positive feedback fuels morale and reinforces the pride we take in delivering consultancy services that make a real difference.

5. Driving Growth Good feedback is one of the most powerful drivers of new business. Prospective clients look at reviews and testimonials before making decisions. Our reputation, built on genuine client experiences, is often the deciding factor in winning new partnerships.

​Learn more about us at www.wtconsultancy.co.uk

This month marks 10 years of WT Consultancy

24/9/2025

 
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This month marks 10 years of WT Consultancy. A decade is a milestone worth pausing for, not just to celebrate the numbers — 222 retained clients, over 20,000 risk assessments — but to look at what those numbers represent in real terms.

A decade of trust
Retained clients aren’t just statistics; they’re long-term partnerships. Many of the organisations we began working with in our first year are still with us today. That consistency reflects the trust placed in our team to deliver practical, compliant, and forward-thinking solutions, year after year.

​Risk assessments at scale
20,000+ risk assessments means thousands of workplaces made safer, staff better protected, and management better equipped. From small firms to large multi-site operations, each assessment has been about turning regulation into clear, actionable steps. Our experience at scale helps us spot patterns quickly and offer insights that go beyond the tick-box.

What that means for clients
  • Clarity — Complex regulations, simplified into plain guidance.
  • Consistency — Reliable support that adapts as your organisation grows.
  • Confidence — Assurance that compliance and safety are handled with rigour.

Looking ahead
The past 10 years have taught us that risk management is not a one-off task — it’s an ongoing process that works best when there’s a trusted adviser on hand. As we look forward to the next decade, our focus remains the same: helping organisations stay compliant, reduce risk, and build safer workplaces.

​To all of our clients, past and present, thank you for being part of this journey. Here’s to the next 10 years of safer, stronger businesses.

​WT Consultancy

From Four to Five: How WT Consultancy Helped a Client Achieve a Top Food Hygiene Rating

23/9/2025

 
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At WT Consultancy, we take immense pride in the successes of our clients – and today, we’re celebrating a fantastic result for one of them.

When this hospitality business received a Food Hygiene Rating of 4 in mid-2023, the team was understandably disappointed. Determined to reach the highest standard, they partnered with our consultant Chris Francis, who worked closely with the Head Chef and kitchen staff to put effective improvements into place.
Chris took a hands-on, practical approach to achieving compliance and embedding a strong food safety culture. His work included:
  • Using the WT Portal to add relevant checks and ensure consistent record-keeping.
  • Delivering food hygiene awareness training to staff.
  • Conducting scenario-based training in the kitchen to reinforce best practice in real time.
  • Carrying out unannounced food safety audits to highlight areas for improvement and keep the team inspection-ready.

Thanks to these steps, the client was more than ready when the Environmental Health Officer (EHO) returned for a follow-up visit. The result? A much-deserved Food Hygiene Rating of 5 – the highest possible score.
Even more impressively, the EHO confirmed that the business is now classed as low risk, meaning it won’t need another inspection for four years.

The client is absolutely delighted with the outcome, and we couldn’t be prouder of Chris’s hard work in making this happen.
​
👏 A huge well done to Chris and the kitchen team!

👉 If your business is aiming for a 5-star Food Hygiene Rating, our expert food safety consultants can help you get there.
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WT Consultancy (SW) Ltd, Unit 4, The Hay Loft, Newlands Business Park, Honiton Road, Cullompton, Devon EX15 1BJ
​

​UK South West: 01884 675101
UK Bristol: 01172 141205

UK Belfast: 02895 320799
Email: [email protected]
Chartered Health and Safety Consultancy covering:
Devon, Cornwall, Somerset, Dorset, Bristol and the UK


Company Number: 9784763       VAT Number: 223 4662 25

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© COPYRIGHT WT CONSULTANCY (SW) LTD 2025.
​ALL RIGHTS RESERVED.
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  • Home
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